Yes, that’s the Google website from here at the library. The Public Library of Charlotte & Mecklenburg County system can’t find it. The most popular website on the net and their system is telling me that it doesn’t exist.
I’ve been complaining about their poorly setup system for over a year with no response. In fact I’ve gotten to the point that I’ve complained about their comment form on their site and wondered why they even bother having it since no one ever answers it.
It’s not just me either. I’m sitting here with three over folks using their laptops and they get the error from time to time. About 1 in 15 page views on average. If I turned around I could watch those folks using the terminals hit the same problem. If you sit here and just do CTRL-F5 refreshes on a site you’ll get it often as well.
What’s even worse is they keep winning “Library of the Year” awards from librarian organizations but yet they can’t fix this issue or even acknowledge it exists.
It’s really sad.