WordPress.com nofollow plugin for WordPress

Per a request for it, I’ve written up a WordPress plugin for adding in
a nofollow tag to links to any blog with a ‘wordpress.com’ within the
URL of the link. This was actually done for a WordPress Multiuser setup
that I host so that they wouldn’t get any link love. (Also because my
client doesn’t think much of wp.com)
Install it via the regular methods. If you’re running WordPress
Multiuser, I’d just drop it into the mu-plugins subdirectory.
Based on the Wikipedia nofollow plugin for WordPress

edit: I’ve gone ahead and removed this.  It appears some folks out there, instead of seeing how and why this plugin was offered, would rather insult me over it.  It’s not worth my time.

Is Automattic the new Enron?

mattron_sm.jpgConsidering how bad things have become with WordPress, one has to wonder if they’re going to become the new Enron. Considering they have no ethics policy in place and how some employees use that to their advantage, one has to wonder what’s going to occur.

And, yes, I can give tons of examples. Today, I have better things to be doing.

edit: The image comes from elsewhere. I didn’t create it.

Is it a blog or a news report?

drmike-128.jpgDavid expresses his annoyance recently when 6 of the top 10 posts over in wp.com land were all from the CNN blogs. As I write this, there’s five posts listed in the top 10.

It’s a pity that Automattic feels that news reports from sites (I wouldn’t call them blogs either.) within their VIP program are more important than the thousands of bloggers who make up the rest of the site.

Today’s Scary Thought from WordPress.com’s front page

Would someone *PLEASE* explain to me why this post about shit eating is listed as wordpress.com’s hawt post?

At least there’s no pictures.

No, I’m not kidding.

Yes, I’m all for free speech and all that. Heck, I’ll even live with Matt’s warped sense of Free Speech (And I can’t believe I just wrote that) but not as the number one post for all of wordpress.com.

I’ll upload a screen cap later on. I can’t do graphics work on this terminal.

Well so much for WordCamp 2007…

Just a quick mention that I won’t be going to WordCamp this year. My disablity insurance includes an allowance for one vacation a year that I have to file paperwork for ahead of time. Since WordCamp 2007 was going to be in late July, I had to get the papers in by the end of April. I had asked Automattic staff a couple of times for more details (ie like even where in San Fran it was going to be so I could figure out where I could stay and where I could fly into) but I’ve now missed the cutoff.

Oh well….

I’d ask for a tshirt but I didn’t get one of those last year either. 🙁

10 Confessions Of A Telephone Company Customer Service Rep

Customerservice.jpg Link

I gotta admit that I agree with most of these. One of my biggest pet peeves of working in the wordpress.com support forums along with other forums is when folks write these big long novels as support requests and don’t get to the point or clearly state what the problem is. Or even the folks who don’t want to give you details as to what the actual problem is. Bloodly hell….

You want help? Here’s the method I wish folks would use in requesting help:

1) Read the tools already provided to you. We have a search bar at the very top of the forums. Try dropping in some keywords into it. Chances are someone else has already had the problem before you. Something broken? Take a look at the front page of the forums. It may already be reported. There may already be a solution.

2) Say hi to start off your post. Chances are someone is going to go out of their way to help you. Be polite. Works wonders.

3) State specifically what the problem is in under 20-25 words. Stating specifically helps. “I’m having an issue with adding a new link to my blog roll” works a lot better than “Something doesn’t work.” “My CSS file is missing from x-y-z.tld” works a whole lot better than “My blog looks funny.” (Although I’ll grant that one since many new users might not know what CSS is)

4) Got an example? Link specifically to it. If it’s a general issue, provide a general link so we can see the issue. Specific issues need to have specific links. Never assume that we’re going to see the exact same thing that you’re going to see. If I could read minds, I wouldn’t be sitting here answering support questions on an online forum.

5) Thank the folks who will help you.

6) Wait. Chances are there are other folks also needing help. Give them a chance to help you.

And if you’re a webbased business who relies on volenteers to run your support forums, thank them once in a while. Give them the tools that then need to do their job help your clients. Listen to suggestions made by them to you. Pop in once in a while and show some interest in what’s occuring in the forums. Publicly thank those who go out of their way to cover your asses. (I’d give you a link to that but that hasn’t occured.) Drop a tshirt into the mail when you have a big get together and the volenteer can’t attend. Sure, comping them for stuff is nice but doing something nice for them is even better.

And if one of those volenteers tells you that you’re wrong about something, take a second and think about what is occuring. They may be right.

Else you may discover those volenteers slowly drifting away